Rock Cottage

5 star service, thank you!

We recently had the pleasure of working with Aled Ellis Estate agents who was incredibly professional, friendly, and helpful throughout the entire process.  From the moment we showed interest in a property, they were quick to follow up and provided us with all the necessary information.  After our offer was accepted, their communication was excellent, keeping us updated and informed at every stage.  Their attention to detail and commitment to following the process through from start to finish, coupled with their warm and approachable demeanour, made the experience seamless and stress-free.  I highly recommend their services to anyone looking for a reliable, efficient, and friendly estate agent.

Thank you for a very warm welcome to Wales

Wendy Gibbs and Jeremy Davis

19.12.2024

Wendy Gibbs and Jeremy Davis

Hoffwn ddiolch 

Hoffwn ddiolch i chi fel cwmni am weithredu ar ein rhan i werthu ein ty yn Aberystwyth ac am eich gwasanaeth cyn hynny dros nifer o flynyddoedd  Diolch yn arbennig i Michelle am ein tywys drwy'r broses yn llwyddiannus, am ei help siriol ac am gyfathrebu'n gyson a phwrpasol bob amser.

Diolch yn fawr

 

We would like to thank you as a company for acting on our behalf in the sale of our property in Aberystwyth and for your previous  service over several years. We wish to thank Michelle especially for guiding us through the process so successfully, for her cheerful help and regular and purposeful communication at all times

Many thanks

10.02.22

Parry a Rhiain Davies

We are writing to thank you very much for your kind attention

We are writing to thank you very much for your kind attention, help and expertise in selling our property. 

We know it wasn't at easy times with the complications due to HMO, but you kept us fully informed of what was happening and helped us through it in a reassuring friendly manner.  At no time did we feel that we were on our own. 

We could thoroughly recommend your service. 

Kind regards Sue & Graham Holliday

7th January 2022

Sue & Graham Holliday

"We found Aled Ellis a real joy to deal with. Aled and his team were extremely professional and friendly and readily prepared to go the extra mile to ensure a smooth purchase, such as visiting the property twice during the sale period to clarify details on utility meter readings and remaining contents.

 

Completion was achieved within 3 weeks of having our offer accepted. If we ever needed to sell a property in Aberystwyth, we would go straight to Aled Ellis.

 

J. Jordan

March 2021

 

J Jordan

We were shown a couple of houses by Aled and agreed to purchase one just before lockdown started. Most estate agents shut up shop but Aled was always there working from home and his great team came back on line as soon as the rules allowed.

We had quite a few problems from solicitors but Aled was always there to sort them out. His knowledge of the area, people to contact and general love of the job shines through. I know we would not have been ready to exchange contracts shortly after the restrictions were lifted in Wales had it not been for Aled and his teams drive and enthusiasm to overcome any obstacle.

If I was selling a house I would look no further than Aled and his team"

Mr & Mrs Farr

To whom it may concern,

I have just completed on a property in Scotland and have used the services of Aled Ellis Estate Agents Aberystwyth Branch.

My goodness rarely do you stumble upon a collection of colleagues so intent on good service as this. Having moved house several times before my previous experience of Estate Agents was one of apathy and disinterest.

Aled Ellis and his team and in particular Eira was so proactive with selling this property for us, they went beyond good service.

I could not count the amount of telephone calls they made on our behalf.

Even towards exchange and the final completion, there was nowhere to hide from their doggedness to see it through.

Well done to you Aled Ellis it's not often you find a man true to his word. When I was very ill with cancer you promised me to look after the whole sale and assist my wife if the worst happened, and you did.

Turns out I've survived for a while longer.

Thank you to you and your team.

John Green

John Green

Dear Aled

Quotation from Which? Mortgage Advice:

“The process of buying a house topped the stress list at 91%, above other major milestones including having a child (81%), changing jobs (87%) and retiring from work (43%)”.

We can only say that the results of this survey would have been very different if all home buyers were fortunate enough to encounter the level of professional service provided by you and your “Team”.

You have gone above and beyond at every step in the process and we are delighted with our new home.

We are truly grateful for all the help and support, local knowledge and contacts for absolutely everything we needed, right down to the tiniest detail even advice on where to pick up recycling bags!

You didn’t just sell us a house, you made us feel at home.

Diolch yn fawr from us both,

John and Frances

John and Frances

Thank you for your email and for your guidance in assisting us in purchasing our new house. We will not hesitate to contact Aled Ellis in future if needed, and will happily recommend you to friends and family.

 

Best regards

 

Adam & Kim 

Adam & Kim Weston

Dear Aled and Co. 

Many thanks indeed for all your efficient hard work on our behalf which has been very much appreciated. 

We will certainly recommend your good services and return to you when the time comes again. 

With very best wishes 

Judy and Mark Macklin

Judy & Mark Macklin

Many thanks to you, Joanne and Eira for being the best and kindest estate agents anyone could wish for. Time and time again you went beyond the call of duty to help. We have been so fortunate to have your advice and action throughout.

 

All good wishes

 

Bryony 

Bryony Bethell